The RWC Group, a leading provider of top tier advisory and professional services to banks and government agencies, is proud to welcome Suzanne Rathke as their new Client Team Manager and Executive Vice President. Suzanne brings nearly thirty years of experience in Consumer Operations including statewide teller services, cash inventory, equipment inventory, and vendor contract management. Debra Yaley, President of The RWC Group said, “Suzanne’s deep industry knowledge and experience will make her a key addition to our team. Her proven history of leadership in the vast arena of consumer operations makes us confident she will provide our clients the insights and solutions they need.”
Suzanne will be responsible for furthering regional and national accounts by focusing on Bank Branch Transformation initiatives and consulting to The RWC Group’s extensive line of banking solutions. Yaley adds, “We continue our effort to serve our clients better by offering new and relevant services to improve their efficiency and to improve their customer relationships. We have no doubt Suzanne is the right person to drive the
expansion of this growing line of business because she has the experience to bring a comprehensive process of integration to both the technology and the people side of branch transformations.”
Suzanne joins The RWC Group after spending the majority of her career at Frost Bank in consumer operations and regional sales. Suzanne’s brings an extensive chain of knowledge to The RWC Group. Her career has spanned across all areas of branch banking including branch design, workforce management, teller and personal banking platform management, controls, branch and ATM cash inventory, training, back office operations, treasury management and branch operations as a whole.
During her time at Frost Bank, she quickly earned leadership roles and was Chairperson of several organizations such as the Quality Control Committee, Statewide Y2K Cash Action Committee and Statewide Limits Committee.
The RWC Consulting Group LLC is a wholly owned subsidiary of Double Eagle Strategies headquartered in the Dallas/Fort Worth metroplex and services financial institutions, financial technology companies, corporate treasury and government agencies nationwide. The RWC Group will be celebrating twenty years of business in 2018.